Job Description


  1. Provide crisis intervention services as needed to the clients and house staff.
  2. Provide one-on-one support to clients in crisis as identified.
  3. Collect and analyze all step system paperwork.
  4. Oversee and approve movement of children between homes and off site.
  5. Serve as the point of contact for all on-site activities.
  6. Assist the House Staff with the coordination of transportation.
  7. Provide coordination for behavioral support during tutoring.
  8. Conduct monthly alarm checks.
  9. Participate in team meetings and case conferences as indicated.
  10. Manage staff schedules.
  11. Manage budgetary items including processing receipts, preparing monthly reports and the distribution of monthly allowance.
  12. Conduct a monthly walk through of the homes to ensure compliance with all licensing and cleanliness standards.
  13. Provide support to the food management, home inventory and work order process as necessary.
  14. Provide coverage in the homes as needed.
  15. Serve as a role model for the children and their families.
  16. Provide crisis intervention services as needed to the clients and house staff on a 24-hour basis, alternating on-call coverage with other program staff.
  17. Establish and maintain positive relationships with ChildNet and other service providers, community agencies and governmental entities that are associated with the care and treatment of SOS clients.
  18. Respond to crises in a manner that serves to promote physical and emotional safety and well-being.
  19. Assist, substitute for, or help other staff when called upon to ensure safety and continuity of coverage and care or treatment of SOS clients.
  20. Interact with clients, all agency staff and other individuals in a caring and professional manner.
  21. Exhibit behavior which conforms to the highest standard of ethics and professionalism.
  22. Attend required in-service trainings and other staff/program meetings as scheduled.
  23. Prepare and/or coordinate all required documentation and reports in an accurate, thorough, and timely manner.
  24. Maintain a complete and accurate understanding of all procedures relevant to the care and treatment of SOS clients.
  25. Be aware of and implement all local and state requirements for the care and handling of clients, including the reporting of suspected abuse and/or neglect.
  26. Report all issues, concerns, problems, or situations that may adversely affect the welfare and safety of the clients, staff, or program to the Program Director in a timely manner.
  27. Perform other professional duties/tasks that may be assigned.


Bachelor's degree (B.A.) from a four-year college or university or 3-5 years of related experience and/or training.  Previous licensing experience is highly preferred.

Employees in this position must be flexible working holidays and weekends if absolutely necessary.